Returns & Exchanges
At Arranmore Lighting & Fans, we want you to be completely satisfied with your purchase. If a fixture or fan doesn't perfectly complement your space, you may return it within 30 days of delivery in its original packaging and condition.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully repack your items in their original manufacturer's box, ensuring all mounting hardware, instructions, and accessories are included to avoid restocking fees.
- 3.Label and Ship
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location, ensuring the RMA number is clearly visible.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.